Customer Testimonials

I had a great experience with LaGrange Toyota and Ryan Patton. My car buying experience was smooth and easy and everyone was very helpful. 100% worth the drive to LaGrange!

Lagrange Toyota is the best! I bought a 2026 Tundra from Ryan Staple. He went over all of the features & made sure I was comfortable with each one. I had to call him back for help with my CarPlay. Lagrange is the place & Ryan Staple is the man!

I love LaGrange Toyota.I had lucky chance to work with Christian Neese, sale agent.He was wonderful, very patient with me , because I keep asking alot of questions.He is very knowledgeable, smart and polite.I bought Camry SE 2027 and would like recom to use Christian as sale agent.Thank you , Chris, you did help me alot!

Ryan from Lagrange Toyota answered all my questions and sold me my new Tacoma at a deal without all the extra fees on the sticker!

Dishonest and horrible since Michael took over from dad

Quick and easy service! Very professional!

They are shady as hell. Inspect tires and brakes when buying used.

Everything was good

Everyone there made the process of buying a car easy. Kate Bradberry was great to work with.

Kate Bradberry is an exceptional salesperson Lagrange Toyota is the only place to buy cars

I wish I could give less than one star

Toyota Of LaGrange is amazing. It’s the only Toyota dealership I would go to , they get things done in a good time frame and they do them right!!!

Good and timely service

Always pleasant employees. A few snacks and drinks on hand for anyone waiting for their vehicle to be serviced.

Alan was fantastic to work with! He was patient, honest, and genuinely motivated to help me find the vehicle I wanted. He took the time to understand what I was looking for and made me feel comfortable throughout the process. Alan is someone you can trust, and I highly recommend working with him if you’re looking to purchase a vehicle!

Alan was fantastic to work with! He was patient, honest, and genuinely motivated to help me find the vehicle I wanted. He took the time to understand what I was looking for and made me feel comfortable throughout the process. Alan is someone you can trust, and I highly recommend working with him if you’re looking to purchase a vehicle!

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Horrible experience went to sell them a new truck and was told a price and to come in and made the trip there to be absolutely low balled some of the highest prices around but pay the least would absolutely not recommend sure will never business with them

Ryan Patton was a pleasure to deal with. I went in uncertain of what I wanted and he showed me several options.

My experience at LaGrange Toyota could not have been better. From the personalized attention by our salesman, Ryan Patton, to the detailed explanations given by the Finance Manager, Heather, I felt comfortable and confident in my purchase. They are a stellar team!

Everything about my experience at LaGrange Toyota was phenomenal. Ryan Patton went above and beyond to make sure I understood my purchasing options and made me feel confident and comfortable in my decision. The Finance Manager, Heather Hand, made signing on the dotted line a less stressful experience! Really stellar team!

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Alan Vasquez was so helpful, he sent me a video of the truck within minutes, he was upfront about the issues with it and resolved them, he also changed his day off to accommodate my schedule.

I love LaGrange Toyota service department because it’s easy to make an appointment and they don’t over fill my Tacoma with oil and they don’t ding my doors against shop bay frame or other items. Service Writers are very professional and knowledgeable and friendly. I drive from Woodland, Alabama to deal with them and I’m really closer to Oxford and Anniston. Keep up the good work and ownership Mr.Stogner.

Great experience buying a RAV4 Hybrid plug in .DJ Cooley was so helpful in answering all our questions and demonstrating all the features. Wonderful service!

This experience was a nightmare. Communication around the delivery timeline was poor from the start, and when the vehicle was finally delivered, two weeks past the original timeline, I felt completely neglected and unheard. At no point did anyone take accountability for the poor communication or the repeated misinformation regarding my delivery date. I understand the team has limited control over the actual delivery process. However, what they do have control over is how they communicate, set expectations, and treat their customers. In all areas, they failed miserably. The onsite manager appeared to care on the surface, but when it ... Read More

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Google - Oct 14, 2026

This experience was a nightmare. Communication around the delivery timeline was poor from the start, and when the vehicle was finally delivered, two weeks past the original timeline, I felt completely neglected and unheard. At no point did anyone take accountability for the poor communication or the repeated misinformation regarding my delivery date. I understand the team has limited control over the actual delivery process. However, what they do have control over is how they communicate, set expectations, and treat their customers. In all areas, they failed miserably. The onsite manager appeared to care on the surface, but when it came time to address my concerns, I felt brushed off and dismissed rather than heard. Even more concerning was my interaction with my salesman. While I was explaining specific examples of my frustration and disappointment, he was genuinely smiling and nearly laughing in my face. That level of unprofessionalism and disregard for a customer's legitimate concerns is unacceptable. I chose LaGrange over Columbus Toyota because I was told they could deliver the vehicle within the promised timeframe at a comparable price. Ultimately, I paid more than the eventual offer from Group 1 and waited 2 to 2.5 weeks longer than originally promised. The very reasons I chose LaGrange over another dealership turned out to be the exact areas where they failed to deliver. Had I gone with Columbus, I could have potentially saved money and avoided this entire experience. Having bought cars throughout my life and having family in the automotive industry for 30 to 40+ years, I can confidently say I have never felt this disrespected, disregarded, or overlooked during a vehicle purchase. Buying any car is a stressful process and customers deserve transparent communication, reasonable expectations, and just simple respect. I was given none of those consistently throughout this process. I gave this dealership one star because the vehicle itself was as described. That is the only reason it received a star at all. The product was fine - the customer experience was not. I did not receive the best deal, the promised delivery timeline, or the level of service that should accompany a purchase of this magnitude. The Financial Manager was the one bright spot in an otherwise unacceptable experience. He demonstrated the professionalism and customer service that I would have expected from the rest of the team. Do yourself a favor and consider other dealerships before committing to LaGrange, or at minimum, only purchase if the car is physically on the lot. A competitive price means very little when the communication is unreliable, commitments are not met, and legitimate customer concerns are dismissed, rather than taking accountability. The way a dealership handles problems says far more about its business than how it handles a sale, and based on my experience, LaGrange has a lot of work to do. I've left complaints directly with the dealership and Toyota so they can address this failure. If you made it this far, I hope this helps you.

I highly recommend asking for Christian Neese at LaGrange Toyota! From the moment you meet him, it’s clear that he genuinely cares about his customers and wants to make the vehicle-buying experience as smooth and comfortable as possible. Christian is kind, respectful, patient, and attentive, taking the time to answer questions, explain options clearly, and make sure you feel confident in your decision without feeling pressured. He goes above and beyond to provide thoughtful, personalized service and treats every customer with honesty and professionalism. If you’re looking for a vehicle and want someone who will listen to your ... Read More

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Google - Oct 13, 2026

I highly recommend asking for Christian Neese at LaGrange Toyota! From the moment you meet him, it’s clear that he genuinely cares about his customers and wants to make the vehicle-buying experience as smooth and comfortable as possible. Christian is kind, respectful, patient, and attentive, taking the time to answer questions, explain options clearly, and make sure you feel confident in your decision without feeling pressured. He goes above and beyond to provide thoughtful, personalized service and treats every customer with honesty and professionalism. If you’re looking for a vehicle and want someone who will listen to your needs, guide you through the process, and truly look out for your best interests, ask for Christian Neese. LaGrange Toyota is fortunate to have him on their team! Keep up the great work, Christian!!! Thank you! Greg and I are extremely happy!

We had a great experience purchasing our daughter’s first car from Ryan Patton at LaGrange Toyota! Ryan was very easy to work with, made the entire process smooth and stress-free, and was able to get us a great deal. We really appreciate his help in making such a special purchase a great experience. If you’re in the market for a vehicle, we highly recommend asking for Ryan!

We had a great experience purchasing our daughter’s first car from Ryan Patton at LaGrange Toyota! Ryan was very easy to work with, made the entire process smooth and stress-free, and was able to get us a great deal. We really appreciate his help in making such a special purchase a great experience. If you’re in the market for a vehicle, we highly recommend asking for Ryan!

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Our salesman, Ryan Patton, was awesome to work with!! He did a great job, was not pushy at all, and negotiated a fair deal while answering all our questions. Shopping at LaGrange Toyota was honestly one of the more pleasant buying experiences we’ve had over the last 2 decades. I appreciate their calm approach to selling vehicles. They will be our first stop for future vehicle purchases. Thanks Ryan!

I purchased a new 4Runner a year ago from this location. That process went well. The problem is they "give" you the tires for life program but then charge you $150 every 15k miles to keep the program active. That includes balance and rotation and alignment. The tires are a 60k warranty tire so the money I get back off tires goes to paying them to do work that should be part of that program. Really not saving anything just making it sound good at purchase. If they give you a program, should the maintenance be part of that. ... Read More

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Google - Oct 10, 2026

I purchased a new 4Runner a year ago from this location. That process went well. The problem is they "give" you the tires for life program but then charge you $150 every 15k miles to keep the program active. That includes balance and rotation and alignment. The tires are a 60k warranty tire so the money I get back off tires goes to paying them to do work that should be part of that program. Really not saving anything just making it sound good at purchase. If they give you a program, should the maintenance be part of that. Bait and switch for sure.

Everyone is always accommodating and helpful from scheduling, checking in, keeping you updated on progress of service to check out.

Working with Kate to find my new car was so easy and I didn’t feel pressured. She took time to find me a vehicle that met my criteria. Thanks Kate!

We had a a great experience at Lagrange Toyota. Alan listened to what we wanted. He helped through the entire process. We like the atmosphere of the dealership and the employees.

Outstanding service department’

Everything went good and smooth. Everyone did a good job keeping me updated and informed about my car service.

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Very smooth process and did whatever they could to match prices and were fast and ready for anything.

Speak with Redge, you won’t be upset. I work a lot of long days and out of town most of them. I talked with Redge and told him what I was wanting for my wife late one evening. The next morning he texes me to confirm the vehicle and got it ready for me. He held it all day until close to if not even after closing time. I was finally able to get there I signed paperwork and she tested it. She loved the vehicle so it wasn’t long before we were finished and bringing the new ... Read More

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Google - Sep 22, 2026

Speak with Redge, you won’t be upset. I work a lot of long days and out of town most of them. I talked with Redge and told him what I was wanting for my wife late one evening. The next morning he texes me to confirm the vehicle and got it ready for me. He held it all day until close to if not even after closing time. I was finally able to get there I signed paperwork and she tested it. She loved the vehicle so it wasn’t long before we were finished and bringing the new car home. Redge is great and highly recommend for anyone who works as much as I do. Never had any sales person to care that much. Then to make everything as easy as he did. Check them out.

We recently purchased a Tacoma from LaGrange Toyota, and we couldn’t be happier with the entire experience. From start to finish, everyone we worked with was professional, helpful, and genuinely committed to making the purchase a great experience. A special thank you to Kate Bradberry, our sales representative, for her professionalism, patience, and outstanding customer service. She made the process easy and enjoyable and was wonderful to work with. We also greatly appreciate Steven Adamson in Finance and Bobby Sabia, the Sales Manager. Both were professional, courteous, and helpful throughout the process, and we are very grateful for the ... Read More

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Google - Sep 22, 2026

We recently purchased a Tacoma from LaGrange Toyota, and we couldn’t be happier with the entire experience. From start to finish, everyone we worked with was professional, helpful, and genuinely committed to making the purchase a great experience. A special thank you to Kate Bradberry, our sales representative, for her professionalism, patience, and outstanding customer service. She made the process easy and enjoyable and was wonderful to work with. We also greatly appreciate Steven Adamson in Finance and Bobby Sabia, the Sales Manager. Both were professional, courteous, and helpful throughout the process, and we are very grateful for the time and attention they gave us. Most importantly, we absolutely love our Tacoma! We are extremely grateful to everyone at Toyota LaGrange who helped make this purchase such a positive experience. We would gladly recommend Kate, Steven, Bobby, and the Toyota LaGrange team to anyone looking for a new vehicle. Thank you all for a great experience!

I received such great service from LaGrange Toyota- I live in Newnan and will be returning to here vs Newnan Toyota. The waiting area is clean and comfortable, but I didn’t need it long as service was prompt and communication from the staff was excellent.

I actually came in this morning on 9-21-2026. So none of what you said pertains to my visit. Please don't tell me how I should receive mistreatment when I'm already on the receiving end of said treatment that you didn't witness. Again, I see Ben has special privileges, and that this won't go any further. I wish I never bought a car with you all! I’ve been coming to LaGrange Toyota for about two years for my vehicle, and I’ve also brought my parents here for their vehicles. Until today, I had never ... Read More

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Google - Sep 21, 2026

I actually came in this morning on 9-21-2026. So none of what you said pertains to my visit. Please don't tell me how I should receive mistreatment when I'm already on the receiving end of said treatment that you didn't witness. Again, I see Ben has special privileges, and that this won't go any further. I wish I never bought a car with you all! I’ve been coming to LaGrange Toyota for about two years for my vehicle, and I’ve also brought my parents here for their vehicles. Until today, I had never had a bad experience or received poor customer service. Today was completely different. When I pulled in, Ben stood inside looking at me through my tinted windows, but no one came out to ask if I needed assistance. I eventually got out of my vehicle, and Ben and Eric continued to stand there looking at me. When I spoke with Eric about the service I needed, his tone and the way he explained the potential cost made me feel as though he assumed I couldn’t afford it. I’ve had the same issue serviced there before and was never charged what I was being told today. The price itself wasn’t the issue—it was the way it was presented to me. I eventually asked to speak with a manager, and the gentleman who came out was much more respectful and professional, which I appreciated. However, while sitting outside afterward, I watched Ben and Tyler immediately come outside to assist two Caucasian customers who pulled in. That really bothered me because as a black woman when I pulled in, no one came out so I physically got out of my vehicle and walked inside. I can’t say what their intentions were, but I can say that the difference in how I was approached made me uncomfortable and left me feeling disrespected. After two years of doing business with LaGrange Toyota and never having an issue, today was extremely disappointing. I expect to be treated with the same courtesy and respect as every other customer. Unfortunately, after this experience, I will not be purchasing another vehicle from LaGrange Toyota.

Very courteous and easy to work with on every Toyota we've owned.

Staff is very friendly. Never had any issues getting an appointment and service is always fast!

My service coordinator, for lack of a better word, kept me informed, help me with a small issue was having, explained everything they were doing clearly. He was polite, courteous, and had a good sense of humor. I love LaGrange Toyota. I drive from Columbus to LaGrange to buy my cars and service my cars, because I trust the team in LaGrange

We just purchased a RAV4 at Lagrange Toyota and could not have had a more pleasant and outstanding customer service. Our car sales representative, Mr. Alan Vazquez, kept in contact with me throughout the entire process. He followed through by letting me know when the vehicle arrived and professionally greeted us as soon as we arrived. During our test drive, Mr. Alan was very informative and knowledgeable about the RAV4 and explained it all in an effective manner. In addition the sales manager, Mr. Charlie also worked with us in a professional and gracious manner during the selling and purchase ... Read More

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DealerRater - Sep 12, 2026

We just purchased a RAV4 at Lagrange Toyota and could not have had a more pleasant and outstanding customer service. Our car sales representative, Mr. Alan Vazquez, kept in contact with me throughout the entire process. He followed through by letting me know when the vehicle arrived and professionally greeted us as soon as we arrived. During our test drive, Mr. Alan was very informative and knowledgeable about the RAV4 and explained it all in an effective manner. In addition the sales manager, Mr. Charlie also worked with us in a professional and gracious manner during the selling and purchase of the vehicle. Ms. Heather did our paperwork and truly demonstrated her dedication in getting all the documents correct and in order. This truly was a great and exceptional experience buying our new vehicle from LaGrange Toyota especially after visiting other dealership that can't compare to their level of customer service. We strongly recommend anyone looking to purchase a vehicle to first experience the quality of LaGrange Toyota's personnel utmost customer service.

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I was there on 09/09/26 for a recall,5000 Maintenance & checking wiper blades.Scott Moody was excellent.Kept me updated.5 star service!

I had a great experience purchasing a used Acura from LaGrange Toyota. Christian was extremely helpful throughout the process.

I ordered two door lock actuators. One of the items on my order was specifically listed as the front left/driver-side door lock assembly. I had the parts installed, and the shop discovered that the part I was sent for the driver’s door was actually a rear driver-side actuator. The rear actuator fit my vehicle, so the shop installed it on the rear door, but that left me still needing the front driver-side actuator that I originally ordered. I contacted your parts department and provided the original order, the part numbers I received, and my VIN. Your team confirmed ... Read More

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Google - Sep 9, 2026

I ordered two door lock actuators. One of the items on my order was specifically listed as the front left/driver-side door lock assembly. I had the parts installed, and the shop discovered that the part I was sent for the driver’s door was actually a rear driver-side actuator. The rear actuator fit my vehicle, so the shop installed it on the rear door, but that left me still needing the front driver-side actuator that I originally ordered. I contacted your parts department and provided the original order, the part numbers I received, and my VIN. Your team confirmed that my original order was for a front-left and rear-right actuator. They initially offered to exchange the incorrect part, but because the shop had already installed the rear actuator, they would not provide the correct front actuator without charging me. I understood that they couldn’t take back an installed part, but I asked if there was anything they could do on the correct part since the situation resulted from being sent the wrong actuator in the first place. I even asked if they would simply honor the upcoming 25% sale price. That was declined, and I was told I could wait until a future webstore sale. I’m not expecting to receive two parts for the price of one. My frustration is that I ordered a front driver-side actuator, received the wrong part, and ultimately had to purchase the correct actuator elsewhere with no accommodation from the dealership for the original fulfillment error.

I feel tremendously grateful to Toyota LaGrange for helping me find my lovely new ride. Kenny Crawford was absolutely fantastic from the get go. He made the car buying process easy and enjoyable! He is trustworthy, super kind, an excellent listener, and very empathetic! He worked hard to help me solve my situation entirely to my satisfaction and all that while being charismatic and zero pushing. The minute I stepped in this Toyota Dealership, I could tell it was different and reliable. I feel that the fact that is family owned makes a great difference! I would buy another car ... Read More

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Google - Sep 4, 2026

I feel tremendously grateful to Toyota LaGrange for helping me find my lovely new ride. Kenny Crawford was absolutely fantastic from the get go. He made the car buying process easy and enjoyable! He is trustworthy, super kind, an excellent listener, and very empathetic! He worked hard to help me solve my situation entirely to my satisfaction and all that while being charismatic and zero pushing. The minute I stepped in this Toyota Dealership, I could tell it was different and reliable. I feel that the fact that is family owned makes a great difference! I would buy another car in this dealership and from Kenny every time I need it!

We just purchased a RAV4 at Lagrange Toyota and could not have had a more pleasant and outstanding customer service. Our car sales representative, Mr. Alan Vazquez, kept in contact with me throughout the entire process. He followed through by letting me know when the vehicle arrived and professionally greeted us as soon as we arrived. During our test drive, Mr. Alan was very informative and knowledgeable about the RAV4 and explained it all in an effective manner. In addition the sales manager, Mr. Charlie also worked with us in a professional and gracious manner during the selling and purchase ... Read More

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Google - Sep 4, 2026

We just purchased a RAV4 at Lagrange Toyota and could not have had a more pleasant and outstanding customer service. Our car sales representative, Mr. Alan Vazquez, kept in contact with me throughout the entire process. He followed through by letting me know when the vehicle arrived and professionally greeted us as soon as we arrived. During our test drive, Mr. Alan was very informative and knowledgeable about the RAV4 and explained it all in an effective manner. In addition the sales manager, Mr. Charlie also worked with us in a professional and gracious manner during the selling and purchase of the vehicle. Ms. Heather did our paperwork and truly demonstrated her dedication in getting all the documents correct and in order. This truly was a great and exceptional experience buying our new vehicle from LaGrange Toyota especially after visiting other dealership that can't compare to their level of customer service. We strongly recommend anyone looking to purchase a vehicle to first experience the quality of LaGrange Toyota's personnel utmost customer service.

Extremely disappointed with the communication and customer service at this dealership. I drove two hours specifically to see and test drive a RAV4 Woodland that my family had been communicating with the dealership about all week. My dad had spoken with them multiple times this week checking on when the vehicle would arrive and letting them know that I planned to come see it. I also submitted an online inquiry myself and was told someone would contact me as soon as the vehicle arrived. The vehicle arrived today, and despite all of that communication, no one contacted me to tell ... Read More

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Google - Sep 4, 2026

Extremely disappointed with the communication and customer service at this dealership. I drove two hours specifically to see and test drive a RAV4 Woodland that my family had been communicating with the dealership about all week. My dad had spoken with them multiple times this week checking on when the vehicle would arrive and letting them know that I planned to come see it. I also submitted an online inquiry myself and was told someone would contact me as soon as the vehicle arrived. The vehicle arrived today, and despite all of that communication, no one contacted me to tell me it was there. More importantly, no one contacted me to tell me that it was in the process of being sold to someone else. I drove the full two hours to the dealership only to arrive and learn that the vehicle had already been sold. Because it was sold, I wasn’t even able to test drive it, and they had no other Woodland on the lot for me to drive. I completely understand that vehicles are first come, first served and would never expect a dealership to hold a vehicle that I had not placed a deposit on. That is not the issue. The issue is basic communication and consideration for a customer whom you know is making a two-hour drive specifically to see one particular vehicle. A simple phone call saying, “The Woodland has arrived, but we currently have another customer working a deal on it,” would have saved me four hours of round-trip driving. If a customer has been communicating with you all week about a specific incoming vehicle, has submitted an inquiry, and has explicitly told you they are traveling from two hours away to see it, I think it is reasonable to expect someone to communicate when the status of that vehicle changes. I came prepared to purchase a vehicle today if the numbers worked, not simply browse the lot. Instead, I wasted four hours of my day because no one thought it was necessary to make a phone call. Unfortunately, this experience ensured that when I do purchase my RAV4 Woodland, it will be from another Toyota dealership.

Great Service. I have a Lifetime Battery that was replaced with no problems.

LaGrange Toyota’s parts department delivers an exceptional experience every time. The staff is incredibly customer‑friendly, quick to help, and truly knowledgeable. Their online pricing is the best around—consistently beating competitors without sacrificing service. Highly recommend them for anyone looking for great value and a smooth, professional parts‑buying experience.

Buying our truck was an unexpected pleasure! Kelsey Berardi was professional, caring, and considerate! We were not pressured, and drove out with what we wanted. Thanks to the dealership for hiring Kelsey!!! It did not take All day as was our experience in the past. Thanks, Rita and Mike Snead

Ben was great! Thanks for the wonderful experience and accommodating service while we waited. BLB(Be like Ben)💥😎

Positive & friendly Professionals! From viewing to buying (in less than 2 hours) to own a Toyota 4 Runner! DJ Cooley was A Fantastic Sales Representative, then Manager,open credit check , then Finance paperwork,and finally drive away in a brand new Toyota 4 Runner! Manager made fair offer on trade- In. Finance manager had paperwork in order and offered valuable options. The Lagrange Shop washed the car and gassed it up! The Lagrange team worked smoothly and efficiently to complete the sale. And... Driving the 4 Runner is a nice smooth ride! DJ Cooley called to make sure we loved it the next ... Read More

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DealerRater - Aug 29, 2026

Positive & friendly Professionals! From viewing to buying (in less than 2 hours) to own a Toyota 4 Runner! DJ Cooley was A Fantastic Sales Representative, then Manager,open credit check , then Finance paperwork,and finally drive away in a brand new Toyota 4 Runner! Manager made fair offer on trade- In. Finance manager had paperwork in order and offered valuable options. The Lagrange Shop washed the car and gassed it up! The Lagrange team worked smoothly and efficiently to complete the sale. And... Driving the 4 Runner is a nice smooth ride! DJ Cooley called to make sure we loved it the next day!

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La atención fue excelente, me permitieron ver todos los autos, me resolvieron todas mis dudas, además de que hablan español (el vendedor fue Alan Vázquez) así que el proceso es más ameno, además dan seguimiento de cómo sientes el vehículo. Yo fui por recomendación de una amiga, y a ella le darán un bono por haber recomendado aquí.

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Alan V. from Lagrange Toyota helped me secure a top notch vehicle, well versed is the vehicle, fast and easy to deal with. Fought to get the best financing and best trade in offer! Will be a repeat customer due to him! Thank you Alan.

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Top-notch in every respect! Staff were all friendly, knowledgeable and professional without being the least bit pushy.

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I had a great experience purchasing my first car from LaGrange Toyota! I traveled several hours to get the exact vehicle I wanted, and Kate Bradberry made the entire process worth the trip. She was honest with me from the beginning, very patient, responsive, and made sure everything went smoothly. The buying process was surprisingly quick and stress-free, and Kate made me feel comfortable throughout the entire experience. I absolutely love my new car and would definitely recommend Kate to anyone looking for a vehicle. Thank you again for making my first car-buying experience such a positive one!

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We had such a great experience working with Alan Vazquez. He gave us a spectacular deal and we went home with exactly everything we were looking for. Will definitely be going back and working with him in the future.

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I just bought my first brand new 2026 Toyota Corolla from Lagrange Toyota. The experience was easy Ryan Patton and the rest of his self department made it easy work with me tirelessly until we were able to get it worked out so thank you for your help.

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salesman ryan pattonw was on top of the game very helpful enjoyed the buy! Well my 1st oil change remember i bought the platinmum package we arrived at 9 30 am at 10 45 we get uncomfortable wife goes to chek Oh they gettin on it well another hr they stripped oil plug tell me 400 to fix wife goin bonkers we got the warranty also u guys broke it end up a wasted day and 250 bucks for somthing i paid 1256 bucks extra for a bogus care package !!!

If you want to be absolutely screwed then you should by a car from this place!!! This was the worst experience I’ve ever had with purchasing a vehicle even though I drove out of the way after it was even recommended to me. They sold me a vehicle with 800 miles on it and never disclosed there was an issue with the brakes until I was backing out of the parking lot and the purchase was made. The salesman told me new brakes were ordered while he was filling my tank up with gas. That was the first red flag. ... Read More

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Google - Jun 5, 2026

If you want to be absolutely screwed then you should by a car from this place!!! This was the worst experience I’ve ever had with purchasing a vehicle even though I drove out of the way after it was even recommended to me. They sold me a vehicle with 800 miles on it and never disclosed there was an issue with the brakes until I was backing out of the parking lot and the purchase was made. The salesman told me new brakes were ordered while he was filling my tank up with gas. That was the first red flag. I bought my vehicle in September and it’s June and the issue is still unresolved. Everytime I’ve called I would have someone tell me just to back in since my brakes only squeal when I back up. I also was told since it doesent fit with my “lifestyle” All I keep getting told is there is a fix coming but it’s been 10 months and my car will wake up the neighborhood in the mornings when I go to work. Recently I’ve learned my vehicle was involved in a “minor” accident which depreciated the value of my car. They did nothing to make any of these issues right. They tried to tell me it was must have not shown up on the carfax reported before I bought it which I know is a lie. They only have excuses and have had nothing but disrespect shown to me throughout. I will make it a mission of mine to make sure everyone I know will never buy a car from here!!! I absolutely hate this place. Screw you toyota of Lagrange!!!!!!!!!

I purchased a Sequoia from LaGrange Toyota in 2007 & had it serviced there all those years. Recently I decided it was time for a new ride! Alan Vazquez was my contact sales person. Alan was patient in explaining all my questions and helping me find a Highlander. I had a number of questions after the purchase and he was helpful every time I called or went in. Recommend Alan Vazquez highly because he is polite, patient, and most helpful in every way. Also, I would like to recommend the service department at LaGrange Toyota. I have always been most pleased ... Read More

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DealerRater - May 26, 2026

I purchased a Sequoia from LaGrange Toyota in 2007 & had it serviced there all those years. Recently I decided it was time for a new ride! Alan Vazquez was my contact sales person. Alan was patient in explaining all my questions and helping me find a Highlander. I had a number of questions after the purchase and he was helpful every time I called or went in. Recommend Alan Vazquez highly because he is polite, patient, and most helpful in every way. Also, I would like to recommend the service department at LaGrange Toyota. I have always been most pleased with their service all these years and do not want anyone else taking care of my vehicles.

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Ask for Kenny Crawford! I went to maybe 20 dealerships. Had the best service here and purchased a 2026 RAV4 that we’re very happy with!

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I have been working with my salesman Alan Vasquez for months to find me the vehicle that met my needs. Once the vehicle was located delivered to the dealership Alan and Bobby, the sales manager worked diligently to put my deal together. I can't say enough about Bobby and his professional skills. You can sense when you work with a dealership and or manager that truly cares and one that goes above and beyond to ensure the customer is satisfied. 5 Stars to LaGrange Toyota!

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Today it took the service department 6 minutes to acknowledge I was even there for my appointment. Service advisor was not friendly and didn’t introduce himself or ask what I needed I had to tell him! Sat for two and a half hours with no communication with anyone and the online feature said my car was being inspected the whole time and never was updated! I had to ask for my multi point inspection paper afterwards. Not friendly at all! NEED TO DO BETTER!!

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Scam artist… we purchased a 80k vehicle with the promise of a second key fob, which we should have gotten anyway. They never followed through with getting us the key fob, just a lot of run around from the salesman. We also worked in three free oil changes with the purchase of the vehicle. That now the dealership has no recollection of and no data to support that. Let me just give you a little advice when you are buying a vehicle once they tell you that you are approved through the bank asked to see the approval letter with ... Read More

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Google - Apr 1, 2026

Scam artist… we purchased a 80k vehicle with the promise of a second key fob, which we should have gotten anyway. They never followed through with getting us the key fob, just a lot of run around from the salesman. We also worked in three free oil changes with the purchase of the vehicle. That now the dealership has no recollection of and no data to support that. Let me just give you a little advice when you are buying a vehicle once they tell you that you are approved through the bank asked to see the approval letter with your real APR on it. They will add points to your interest rate, causing you a higher payment as well as becoming upside down severely by adding those points to the interest rate just to make a quick buck. Unfortunately, this is the experience of buying a new car in today’s world. I would not buy a candy bar out of their vending machine.

Purchased a Ford Ranger there that had a bad modem. They did not know how to fix it. Told me to take it to a ford dealership. Over $1000, out of my pocket! The service contract was useless! This was something that they should have connected me to when I purchased the truck. Kept giving me the run around about it when I would call. Salesman just googled solutions instead of physically looking to see the problem. I am still waiting for a return call from them. Horrible customer service once you sign the paperwork! They took advantage of me without ... Read More

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DealerRater - Mar 26, 2026

Purchased a Ford Ranger there that had a bad modem. They did not know how to fix it. Told me to take it to a ford dealership. Over $1000, out of my pocket! The service contract was useless! This was something that they should have connected me to when I purchased the truck. Kept giving me the run around about it when I would call. Salesman just googled solutions instead of physically looking to see the problem. I am still waiting for a return call from them. Horrible customer service once you sign the paperwork! They took advantage of me without my husband there. They knew he just had open heart surgery which was why I was alone. Sold me service contracts that are worthless. All of this was rushed so you don’t catch all the details. Stephen the manager made it all sound wonderful, but in reality it is not. Never again.

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@LaGrange Toyota Buyer Beware! I purchased a 2023 Ford Ranger from LaGrange Toyota on January 17 and immediately ran into serious problems. Within a week, a diagnostic at a Ford service department showed the truck’s TCU is completely inoperative and will cost over $1,000 to repair. I later learned the dealership should have ensured I was connected to the truck’s modem system at purchase. That never happened. Since buying the truck, I’ve only received temporary responses and excuses while trying to resolve these issues . I’m still waiting for Jason to have Steven call me back!! Oh and guess what? ... Read More

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Google - Mar 22, 2026

@LaGrange Toyota Buyer Beware! I purchased a 2023 Ford Ranger from LaGrange Toyota on January 17 and immediately ran into serious problems. Within a week, a diagnostic at a Ford service department showed the truck’s TCU is completely inoperative and will cost over $1,000 to repair. I later learned the dealership should have ensured I was connected to the truck’s modem system at purchase. That never happened. Since buying the truck, I’ve only received temporary responses and excuses while trying to resolve these issues . I’m still waiting for Jason to have Steven call me back!! Oh and guess what? They can’t even do the repair there. It’s not a Toyota!! If a dealership doesn’t know how to properly inspect, prepare, or support vehicles that aren’t their brand, they shouldn’t be selling them. I will be filing a complaint with the Better Business Bureau and Toyota Corporate.

Failed to diagnose a bad differential on my 2022 4runner. I dropped my car off to have a differential whine investigated, they sent me a 1400 dollar estimate for fluid change and rear brake pads. They told me they “could not find anything wrong” with my car, after sending me a 1400 dollar estimate. My warranty expires in 1,500 miles so I took it to Toyota of Newnan for a second opinion, they agreed with me and confirmed that my differential is indeed bad. They will be replacing my differential for free under manufacturer’s warranty, Toyota of Lagrange wanted to troubleshoot at my ... Read More

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Google - Mar 1, 2026

Failed to diagnose a bad differential on my 2022 4runner. I dropped my car off to have a differential whine investigated, they sent me a 1400 dollar estimate for fluid change and rear brake pads. They told me they “could not find anything wrong” with my car, after sending me a 1400 dollar estimate. My warranty expires in 1,500 miles so I took it to Toyota of Newnan for a second opinion, they agreed with me and confirmed that my differential is indeed bad. They will be replacing my differential for free under manufacturer’s warranty, Toyota of Lagrange wanted to troubleshoot at my expense, and i would be paying THOUSANDS for a differential repair right after my warranty ends. I avoid dealerships for this exact reason, I sure am glad I knew better. Most people would’ve paid the $1400, their warranty would have run out, the differential would have gone bad, then they’d be paying the dealership another $2500 to replace the diff. The people were nice though. Thanks!

Buyer beware!!! They lie about what services you get. If you do buy a car, make sure you keep your paperwork, because they won’t honor it if you don’t

⭐️⭐️⭐️⭐️⭐️ Alan at La Grange Toyota was fantastic! He was friendly, knowledgeable, and made the whole car-buying process quick and stress-free. No pressure at all—just honest help and great service. I couldn’t be happier and highly recommend asking for Alan if you’re shopping for a car! 🚗✨

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I bought a new Toyota Crown Signia at LaGrange Toyota after coming to know Alan Vazquez, the sales representative. Alan was very accommodating and helpful in aquiring just what I wanted in an automobile. He was super courteous and respectful in dealing with my wife and me. I am telling all my friends to call on Alan when they are interested in buying an automobile from a respectable dealer.

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(Translated by Google) I'm not giving the service center any stars. They called me in to do some work, and they returned my Tacoma to me with no brakes. I went back, they said it was fine, then they took it to another shop and gave it back to me. That's when the brakes started working. Now, while driving, there's a vibration in the steering wheel. My car was in perfect condition, and I took it to Toyota trusting that they specialize in these vehicles, but my car didn't come out the same. They need to ... Read More

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Google - Dec 15, 2025

(Translated by Google) I'm not giving the service center any stars. They called me in to do some work, and they returned my Tacoma to me with no brakes. I went back, they said it was fine, then they took it to another shop and gave it back to me. That's when the brakes started working. Now, while driving, there's a vibration in the steering wheel. My car was in perfect condition, and I took it to Toyota trusting that they specialize in these vehicles, but my car didn't come out the same. They need to fix this. Now my car is stuck with this problem. (Original) No le doy estrellas el taller de servicio, me llamaron pra hacer unas actuaciones, y me entregaron mi Tacoma mal sin frenos me devolví afirmaron que estaba bien luego la pasaron a taller y me la dieron de nuevo allí si empezó a frenar luego en el manejo tiene ahora una vibración en el volante mi coarto estaba en perfectas condiciones y lo llevo a la Toyota confiando que son especialistas en eso carros pero mi carro no salió bien no está igual deben corregir eso ahora mi carro quedó con esa falla

Kenny Crawford with LaGrange Toyota was amazing! He went above all expectations to get me the information I needed to make this purchase. I live 6 hours away from LaGrange Toyota and was skeptical about purchasing via the website. He sent me everything I needed and was completely honest with his description of the vehicle. I was in and out very quickly and it was a painless experience. I HIGHLY RECOMMEND this Dealership, it is 1st class! I will definitely make the drive again when I am ready for another vehicle. Thank you to all who was involved in my purchase.

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I recently purchased a 2023 Toyota Camry from LaGrange Toyota. It has been less than a month since the purchase. I called my salesman, Alan Vasquez, due to the right-side front bumper being loose. He stated that I could arrange a time to bring it in so they could take care of it. He has been a pleasure to work with. He has been professional, kind, and has been quick to answer any of my questions I would recommend him to anyone that I know that is in the market of buying a new or used vehicle.

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Lagrange Toyota was so easy to deal with. They are professional, kind, quick to respond to questions and extremely organized. When we showed up to purchase our vehicle the paperwork was ready and the process was very quick!

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I purchased a 2017 Ram 1500 Big Horn from Houston at Lagrange Toyota. It’s has only been two months and the radiator goes out and put me down on the side of the interstate. I call the warranty company they said have it towed to the nearest ram dealership and to my liking, I find out that the radiator was bad to begin with!!! They (Lagrange Toyota) did not do a full inspection on the vehicle. I then call Houston at LaGrange Toyota he never answered my phone call again! I then spoke with the sales manager Charlie Wise or however ... Read More

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DealerRater - Nov 21, 2025

I purchased a 2017 Ram 1500 Big Horn from Houston at Lagrange Toyota. It’s has only been two months and the radiator goes out and put me down on the side of the interstate. I call the warranty company they said have it towed to the nearest ram dealership and to my liking, I find out that the radiator was bad to begin with!!! They (Lagrange Toyota) did not do a full inspection on the vehicle. I then call Houston at LaGrange Toyota he never answered my phone call again! I then spoke with the sales manager Charlie Wise or however you spell his name and he was no assistance at all! He always promises to call back and it becomes days at a time! Yes the truck was as is but why would you sell me a warranty to a truck that was supposedly good to begin with! Because the radiator was bad in the beginning it over heated the engine and blew the head gasket which is going to cost 11,000$. I go to the ram dealership where the truck is and the value of the truck is only 6500$ I call the sales manager and he states there’s nothing he can do to make this right! I gave him three choices option 1. Put me into something else. Option 2. Get me out of the contract and give me my money back or option 3. I’ll seek legal counsel. He said I’ll call you back and once he called he said in order to get out of the agreement you’ll have to call credit acceptance. I then call they said it’s up to the dealership and they would be responsible for a vehicle that I’ve only had two months. I call the sales manager back and he said there’s nothing they can or will do I’m stuck with a truck that does not work they will not give me my money back and it’s over 11,000$ to fix the head gaskets on a truck that’s valuing $6500! Lagrange Toyota is wrong and I strongly recommending NO ONE to do business with them!!!! I’m still fighting for what is right and to be treated fairly. i then called Brandon Durath (GM) he told me out of 18 years ive never bought a contract back from any customer and it will not start today! So that answered my question, he could help me but CHOSE NOT TO HELP ME!!!! So i urge each customer to NOT BUY FROM THIS DEALERSHIP!!!! THEY LOVE TO HID ISSUES AND NOT TELL YOU ABOUT THEM!!!! THE RAM TECH STATED THE RADIATOR SHOULD NOT HAVE LEAKED OUT LIKE IT DID AND WHEN THEY FOUND THE LEAK IT WAS A PATCHED JOB THAT THEY SHOULD HAVE CHANGED THE RADIATOR COMPLETELY. I SIMPLY WANTED TO GET MY DOWN PAYMENT BACK AND LEAVE THE DEAL AND THEY SAID NO!!!! AGAIN DO NOT BUY FROM THIS DEALERSHIP!!!!! THEY ARE NOT HONEST OR INTEGRAL!!!!!!!

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I purchased a 2017 Ram 1500 Big Horn from Houston at Lagrange Toyota. It’s has only been two months and the radiator goes out and put me down on the side of the interstate. I call the warranty company they said have it towed to the nearest ram dealership and to my liking, I find out that the radiator was bad to begin with!!! They (Lagrange Toyota) did not do a full inspection on the vehicle. I then call Houston at LaGrange Toyota he never answered my phone call again! I then spoke with the sales manager Charlie Wise or however ... Read More

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Google - Nov 19, 2025

I purchased a 2017 Ram 1500 Big Horn from Houston at Lagrange Toyota. It’s has only been two months and the radiator goes out and put me down on the side of the interstate. I call the warranty company they said have it towed to the nearest ram dealership and to my liking, I find out that the radiator was bad to begin with!!! They (Lagrange Toyota) did not do a full inspection on the vehicle. I then call Houston at LaGrange Toyota he never answered my phone call again! I then spoke with the sales manager Charlie Wise or however you spell his name and he was no assistance at all! He always promises to call back and it becomes days at a time! Yes the truck was as is but why would you sell me a warranty to a truck that was supposedly good to begin with! Because the radiator was bad in the beginning it over heated the engine and blew the head gasket which is going to cost 11,000$. I go to the ram dealership where the truck is and the value of the truck is only 6500$ I call the sales manager and he states there’s nothing he can do to make this right! I gave him three choices option 1. Put me into something else. Option 2. Get me out of the contract and give me my money back or option 3. I’ll seek legal counsel. He said I’ll call you back and once he called he said in order to get out of the agreement you’ll have to call credit acceptance. I then call they said it’s up to the dealership and they would be responsible for a vehicle that I’ve only had two months. I call the sales manager back and he said there’s nothing they can or will do I’m stuck with a truck that does not work they will not give me my money back and it’s over 11,000$ to fix the head gaskets on a truck that’s valuing $6500! Lagrange Toyota is wrong and I strongly recommending NO ONE to do business with them!!!! I’m still fighting for what is right and to be treated fairly. i then called Brandon Durath (GM) he told me out of 18 years ive never bought a contract back from any customer and it will not start today! So that answered my question, he could help me but CHOSE NOT TO HELP ME!!!! So i urge each customer to NOT BUY FROM THIS DEALERSHIP!!!! THEY LOVE TO HID ISSUES AND NOT TELL YOU ABOUT THEM!!!! THE RAM TECH STATED THE RADIATOR SHOULD NOT HAVE LEAKED OUT LIKE IT DID AND WHEN THEY FOUND THE LEAK IT WAS A PATCHED JOB THAT THEY SHOULD HAVE CHANGED THE RADIATOR COMPLETELY. I SIMPLY WANTED TO GET MY DOWN PAYMENT BACK AND LEAVE THE DEAL AND THEY SAID NO!!!! AGAIN DO NOT BUY FROM THIS DEALERSHIP!!!!! THEY ARE NOT HONEST OR INTEGRAL!!!!!!!

My family has been using LaGrange Toyota for service for over 2 decades. Brought my 2025 Camry here 3 separate times for a problem with the drivers seat. First trip was told they think they found the issue and will order the part to fix and to come back in a week. 2nd trip was told there was no part ordered and they could not replicate what I was describing but to come back if issue continues. 3rd trip once again told they could not replicate the issue. Asked for service records on the seat issue and was told they do not have ... Read More

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Google - Oct 6, 2025

My family has been using LaGrange Toyota for service for over 2 decades. Brought my 2025 Camry here 3 separate times for a problem with the drivers seat. First trip was told they think they found the issue and will order the part to fix and to come back in a week. 2nd trip was told there was no part ordered and they could not replicate what I was describing but to come back if issue continues. 3rd trip once again told they could not replicate the issue. Asked for service records on the seat issue and was told they do not have a single record for my now 3 trips for this popping seat on a brand new car with less than 10,000 miles. Beyond disappointed in the service received and being lied to repeatedly. Will not be back.

No reason to wait over 2 hours for a scheduled oil change and tire rotation.

It is ALWAYS a pleasure to buy a vehicle from LaGrange Toyota! But Kenny Crawford made it even better! Buying our new Camry was easy, quick, and even fun! Thanks, Kenny! You're the best!

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Made an appointment for an oil change for my Chevrolet Silverado that I purchased from them and had to wait for them to order a filter (because they don’t keep Chevrolet filters in stock). If an appointment is made for a vehicle, they should know ahead of time that they need to order a filter for it. Making a customer who has an appointment wait for such is disrespectful of the customer’s time. Before posting this review, I reached out via email and received no response.

We scheduled an appointment for this morning 09/12/25 at 730 with parts to get a key and fob programmed. We were quoted a time of 45 minutes for the service. We arrived at 715 for our 730 appointment and were checked it at or before 720am. we were impressed that it wasn’t a situation that it has to be 730 before they actually started checking people in. at 850am (this is now 30 minutes beyond the quoted time frame) we had not been updated on anything so i went to ask about the process and where we were on time and a few minutes later were ... Read More

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Google - Sep 12, 2025

We scheduled an appointment for this morning 09/12/25 at 730 with parts to get a key and fob programmed. We were quoted a time of 45 minutes for the service. We arrived at 715 for our 730 appointment and were checked it at or before 720am. we were impressed that it wasn’t a situation that it has to be 730 before they actually started checking people in. at 850am (this is now 30 minutes beyond the quoted time frame) we had not been updated on anything so i went to ask about the process and where we were on time and a few minutes later were updated that it should be another 15 minutes or so. At 915 someone comes to tell us that he needs to explain the process to us. That in order to program the key and fob they have to connect to the server and it’s been having issues for a week. We should have been told this at scheduling and not quoted a time frame. The person who made us aware said that those guys may not have been aware of the situation. If that’s the case that is an issue with communication within the company that should be addressed. We also should’ve been updated that there was an issue and taking longer before I had to go ask. When i explained this to the person updating us, he tried to explain that this should be viewed more like a doctor visit and you don’t ever get called back at your appointed time… I feel like telling your customers that they shouldn’t expect their appointment time to mean their actual time also makes you feel that your time is not valued. We left after being there for 2 hours without what we scheduled to be taken care of.

My mother in law purchased her vehicle here and they talked her into buying a service plan. While she was getting an oil change and tire rotation, the service advisor told her she needed to have a CV boot replaced. When she mentioned she would let her mechanic look at it, his attitude changed and became very short with her. There was a recall with the battery and when she received her car back the radio and back up camera were not working. She called and brought it back to them. They kept it for 2 days and said they had ... Read More

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Google - Sep 11, 2025

My mother in law purchased her vehicle here and they talked her into buying a service plan. While she was getting an oil change and tire rotation, the service advisor told her she needed to have a CV boot replaced. When she mentioned she would let her mechanic look at it, his attitude changed and became very short with her. There was a recall with the battery and when she received her car back the radio and back up camera were not working. She called and brought it back to them. They kept it for 2 days and said they had to reset the computer. When she received the vehicle back it still did not work. Now they want her to pay to have the radio replaced. It worked perfectly fine when she dropped it off.

I was shipped a part that was shown and listed to be compatible with my Toyota make and model however when it showed up it was far from the right fit. Now I have to pay to ship it back out of my own pocket and time. Customer service pretty much said, sorry not sorry.

I leased/purchased my 2013 Jeep Wrangler from Here. The dealership delivered the vehicle with oversized tires already installed. Now, when the engine needs repairs, the warranty company is refusing to cover it, claiming the tires void the warranty. This is unacceptable because I did not modify the vehicle — the dealership sold/leased it to me this way. That means they knowingly provided me a vehicle in a condition that made the warranty useless from day one. I have already filed complaints with the Attorney General’s office and consumer protection agencies. Unless this is resolved immediately, I will pursue legal ... Read More

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Google - Sep 5, 2025

I leased/purchased my 2013 Jeep Wrangler from Here. The dealership delivered the vehicle with oversized tires already installed. Now, when the engine needs repairs, the warranty company is refusing to cover it, claiming the tires void the warranty. This is unacceptable because I did not modify the vehicle — the dealership sold/leased it to me this way. That means they knowingly provided me a vehicle in a condition that made the warranty useless from day one. I have already filed complaints with the Attorney General’s office and consumer protection agencies. Unless this is resolved immediately, I will pursue legal action. Future customers should be aware of how this dealership handles warranty claims and the risks of being left with expensive repairs.

Excellent buying experience with this dealership. Kenny Crawford is an amazing sales specialist! He made the process so easy and fast. 100% recommended!

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5 stars cannot be given to this Toyota ! I wish there could be a half star option ! Who ever the customer looks towards this review ! Plz don’t get ur cars serviced her and if u do it also tht not a problem coz I m not going for this anymore ! The engine filter was open the tires bolt were not tight ! So before taking ur car make sure u check all minor things coz u wont know wt day is bad for ur car . There r many reasons which cannot be expressed these people make money telling u about diagnose ... Read More

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Google - Aug 27, 2025

5 stars cannot be given to this Toyota ! I wish there could be a half star option ! Who ever the customer looks towards this review ! Plz don’t get ur cars serviced her and if u do it also tht not a problem coz I m not going for this anymore ! The engine filter was open the tires bolt were not tight ! So before taking ur car make sure u check all minor things coz u wont know wt day is bad for ur car . There r many reasons which cannot be expressed these people make money telling u about diagnose and all bla bla ! So plz be careful